Add an M3U playlist
Choose a playlist import option, then enter a supported M3U/M3U8 URL or select a compatible file.
Support
How can we help?
Setup guidance and practical troubleshooting for personal playlists, compatible sources, stream playback, and casting.
Contact support →Getting started
Three steps to start watching.
Connect Xtream
Enter the server URL, username, and password supplied by a provider you are authorized to use.
Cast a web video
Put your iPhone and compatible receiver on the same network, grant local-network access, and select a supported video.
FAQ
Answers to common questions.
Castlivo connects to sources you choose. Availability and compatibility remain dependent on those sources.
Does Castlivo provide TV channels or subscriptions?
No. Castlivo is an independent player and playlist manager. It does not provide, host, sell, or distribute channels, movies, series, playlists, subscriptions, or provider accounts.
Why is my playlist not loading?
Confirm that the URL is correct, still accessible, and uses a supported format. Check your internet connection and whether the provider requires credentials. If importing a file, verify it is a compatible M3U/M3U8 playlist.
Why can't I connect to my Xtream source?
Check the server address, username, and password exactly as supplied by your provider. Confirm the service is online and permits your connection. Castlivo cannot issue or reset third-party credentials.
Why won't a stream play?
The source may be offline, restricted, encrypted, DRM-protected, unavailable in your region, or encoded in an unsupported format. Test another authorized source and check your network connection.
Why can't Castlivo find my TV?
Connect the phone and compatible receiver to the same local network, allow Local Network access for Castlivo in iOS Settings, and verify that casting is enabled on the receiver.
Can I cast from every website?
No. Casting depends on the website, media format, network, and receiving device. Protected, DRM-restricted, encrypted, or unsupported video cannot be cast.
How do I remove a source or favorite?
Open the saved source, playlist-management, or favorites area and use the available remove action. Removing an item in Castlivo does not delete data held by the external provider.
Do I need a Castlivo account?
No Castlivo account is required for the core features described here. Third-party sources may require credentials issued and managed by their own provider.
Contact
Still need help?
Tell us what happened and include your app version, device model, and iOS version. Do not include passwords, provider credentials, access tokens, or private playlist URLs.
Support emailnguyenminhkhang9899@icloud.com